With its critical role in safeguarding DuPage County, the Office of Homeland Security and Emergency Management (OHSEM) oversees the safety of numerous visitors, employees, and dignitaries at the DuPage County government campus. Since 2022, Monterrey Security has collaborated closely with the OHSEM Security Division to ensure the safety and security of the DuPage County Campus, which encompasses various governmental departments and facilities, including administrative offices, court buildings and more. Monterrey's comprehensive security management program integrates seamlessly with OHSEM's mission, enhancing the safety protocols and guest services on the campus.
The DuPage County Campus requires a nuanced approach to security, balancing stringent protective measures with a welcoming atmosphere for the public. Monterrey Security leverages its extensive experience in providing security services to critical infrastructure to deliver customized solutions for this unique environment. Monterrey's security officers are thoroughly trained in advanced security practices, including threat assessment, emergency response, and the operation of sophisticated surveillance and access control systems.
Given the campus’ role as a hub for public services and government operations, Monterrey Security personnel are equipped to handle a variety of tasks, from routine patrols and monitoring CCTV feeds to responding to incidents and assisting visitors. Monterrey staff are adept at managing access points, conducting cursory investigations into incidents, and ensuring the smooth operation of meetings and events held across the campus. Their presence ensures that any disruptions are swiftly addressed, and normal operations can resume without delay.
Monterrey Security also plays a crucial role in community assistance. Officers provide support services such as helping locate lost vehicles, offering jump starts, and assisting with vehicle lockouts, thus enhancing the overall experience for visitors and employees. The firm's ability to combine stringent security measures with excellent customer service ensures that the DuPage County Campus remains a safe and inviting place for all.
Furthermore, Monterrey Security personnel are trained to respect and facilitate the lawful First Amendment rights of individuals engaging in protest activities within the complex. Our skillful handling of such events ensures the safety and orderliness of the complex while upholding constitutional rights.
By working closely with the Security Division of OHSEM, Monterrey Security aligns its operations with DuPage County's overarching security objectives. The security personnel are under the managerial authority of the Security Division, ensuring a cohesive approach to safety and protection. Monterrey's commitment to innovation and cost-effective risk management solutions has made it an indispensable partner in safeguarding the DuPage County Governmental Complex.